With the SuiteCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, SMS templates, message scheduling and more.
#3632 - shows message sent successfully but not showing in Twilio logs
Hello, I installed and configured the plugin. When testing in the CRM it shows that the message was sent successfully. I checked Twilio logs but it is not showing. I was thinking that could be proxy configuration, I configured it in the CRM but still not working. Appreciate your help,
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2 years ago
Hello David Let's connect on Skype: info@verityinfotech.com we will check further.
a year ago
It seems like you have run into some issues with the SMS plugin you have installed in your CRM system. To troubleshoot the issue, you can try the following steps:
Double-check the Twilio logs to make sure the SMS messages are not getting filtered or blocked by any security features.
Confirm that the Twilio account you are using is properly configured and has enough balance to send SMS messages.
Verify that the Twilio phone number being used is properly set up and is able to send SMS messages.
Ensure that the SMS plugin you have installed is properly configured and that the credentials used to connect to Twilio are correct.
Check if your CRM is configured to use a proxy server, and if so, verify that the proxy server is properly configured and that the CRM is able to connect to Twilio through the proxy server.
If none of these steps solve the issue, you may need to reach out to the vendor or developer of the SMS plugin for additional support.