by Implicit Inc.

Implicit FrontEnd for Mac is an Outlook integration solution for SuiteCRM which enables users to do all their CRM work from within Outlook. Use Email side-panel in Outlook to view CRM information, update or create new CRM records and archive email to any CRM record.

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#837 - Not able to install the plugin

Closed Installation created by srikanthrobbi 2 years ago

I installed the plugin, however it is not allowing me to log in using my suite crm log in credentials.

  1. Implicit member avatar

    Implicit Inc. Provider

    2 years ago

    To troubleshoot your issue we need more details from you.
    Please send us the Server URL you are using in Welcome dialog of the plugin.
    And check if you are using LDAP authentication in your server and if so enter your LDAP Encryption Key in the Welcome dialog of the plugin.
    Also navigate to folder "C:\Users[yourusername]\AppData\Roaming\Implicit\Implicit FrontEnd" and send SyncAddinTrace.txt to support@implicitweb.com please.

    Best Regards,

    The Implicit Team
    http://www.Outlook-Integration.com

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