SuiteCRM Survey Rocket

by AppJetty

SuiteCRM Survey Plugin Integrate the SuiteCRM survey plugin to create, design and send attractive surveys to get actionable feedback from your prospects. This can help you direct your business strategies. Get feedback directly from your respondents and easily manage them in SuiteCRM.

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#5525 - smtp not working

Open Bug? created by josue.greenshieldtech.com Verified Purchase one month ago

I updated the password on the account we use for SMTP and when I go to the SMTP settings on the SuteCRM email settings it updated without any issues, but on Survey Rocket I added the same SMTP settings and credentials and it's giving me a "Could not authenticate" error. This is for O365 and the SMTP settings are: Provider - Other SMTP server - smtp.office365.com TLS 587 Correct user name and password

This worked previously just FYI

  1. Biztech member avatar

    AppJetty Provider Affiliate

    one month ago

    Hello Josue,

    Thanks for contacting AppJetty Support! We're happy to assist you with your recent concern.

    We will investigate the SMTP authentication issue you're experiencing with Survey Rocket and Office 365. Our team will reach out with an update via email shortly.

    Best regards, AppJetty Support

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  • Supported Versions
  • 7.3.0 to 8.6.1
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