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#1619 - Clickatell From # format?
Trying to send test message from SendSMS Configuration. Errror: Invalid FROM number. Have tried several formats. +12027530670? No +? Please advise
migexaw859
6 years ago
Hello From number can only be specified when using two-way integration. Otherwise, please leave this fileld empty.
6 years ago
Tried without from number (left blank). same result - Invalid FROM Number. I signed up for two-way with clickatell - # 202.753.0670 SendSMS is not two way? SendSMS name does imply SEND. But thought I read about two-way.
6 years ago
Hello, sorry for that. We will need to check this further. SendSMS is one way, meaning that you can just send message to a number. We do not support receiving responses. But you should be able to send at least. We will check it and get back.
6 years ago
Hello, Just an update on this topic. We have done some tests. For two way integration, you need to register "from" number. Please read this info from Clickatell:
Two-way numbers
"You’ve selected two-way messaging but don’t have an active long number or short code yet. In order to receive replies to your messages you’ll need to apply for either a long number or short code – you’ll be given the opportunity to do this once you’ve completed the setup of your new integration"
6 years ago
Would you be able to send your suitecrm.log file ? if yes, please send to support@viznet.pl Thanks