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#1853 - Created Role for Non-Admin to be Admin for User Module

In Progress Bug? created by rdprasadravi Verified Purchase 2 years ago

Hi the sole purpose I wanted to try this module is to provide a non-admin user (for example ABC) admin privileges for User Module, so that ABC can create and update users as employees come and go.

I created the role and added Users/Security Groups/Roles    "User Admin Only " under user role type. Added ABC to the role.

Users/Security Groups/Roles
Access: Enabled
User Role Type: : User Admin Only
Create: All
Delete: None
Editt: All
Export: None
Import: None
List: All
Mass Update: None
View: All

But when I login as ABC, I do no see any option to be able to create.

  1. rdprasadravi member avatar

    rdprasadravi Verified Purchase

    2 years ago

    I am suitecrm 7.10.11

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      2 years ago

      Thanks for providing that. I tried testing this scenario on a clean 7.10.11 instance and when I go to the Admin page when logged in as a non-admin user (under the top right drop down menu) it shows only the User Management admin menu option. After clicking on that the "Create New User" option then shows in the module menu on the left side (of the default theme).

      Do you have any other add-ons installed in Module Loader or any other code-level customizations done around the user module area?

    • rdprasadravi member avatar

      rdprasadravi Verified Purchase

      2 years ago

      I do not have code level customization. Under Admin -- it just says Unauthorized Access to administration.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      2 years ago

      As an Admin please go to Module Loader and list any other add-ons that you have installed. This functionality is working on a clean instance so trying to spot what may be issue in your case.

      Also, please try running the following and then try again:

      • Quick Repair & Rebuild
      • Rebuild Relationships
      • Repair Roles

      Also try logging in directly as the user instead of using the "login as" feature.

      Hope this helps!

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