by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#1671 - Sudo login - audit log error

In Progress Bug? created by t Verified Purchase 2 years ago

Can you please assist me with investigating this issue for a client

Whilst using pseduo login for 1 user I added a comment to move the record to Dormant. The Change Log shows that docs have been added at the same time but this is not the case.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    2 years ago

    Hello,

    The sudo login logic/functionality only takes place when you initially switch users. It sounds like there is a logic hook or save process that is causing this behavior to happen. I suggest investigating that area working through the save processes.

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