by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#16 - License Key

Closed Installation created by wpadmin 5 years ago

I have installed this plugin on SuiteCRM 7.5.3. After the install finishes I am asked for the license key. I enter a license key and click "Validate" and nothing happens. It just say Validating and then nothing. There is no continue button. Below is what I found in the log files.

Tue Apr 19 11:35:18 2016 [9358][1][FATAL] SugarOutfitters_API::call(): HTTP Request failed: Array
(
    [url] => https://www.sugaroutfitters.com/api/v1/key/validate?key=0b686ff8529d581487c1e08b21bd6530&public_key=8865f4bed3a24ab802b2b4942f57c9cf%2Ced757ceaef6ab1ada555d0da1c8cb74e&user_count=53&group_us$
    [content_type] => application/json
    [http_code] => 400
    [header_size] => 203
    [request_size] => 432
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0.13323
    [namelookup_time] => 0.004364
    [connect_time] => 0.032864
    [pretransfer_time] => 0.096742
    [size_upload] => 0
    [size_download] => 21
    [speed_download] => 157
    [speed_upload] => 0
    [download_content_length] => 21
    [upload_content_length] => 0
    [starttransfer_time] => 0.133214
    [redirect_time] => 0
    [redirect_url] =>
    [primary_ip] => 104.130.124.191
    [certinfo] => Array
        (
        )

[primary_port] => 443
[local_ip] => 10.0.2.15
[local_port] => 32803

)

Tue Apr 19 11:35:18 2016 [9358][1][FATAL] SecuritySuiteOutfittersLicense::doValidate() failed: Array
(
    [success] =>
    [result] => Key does not exist.
)

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    5 years ago

    My apologies. I'm sending you the correct package.

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    5 years ago

    It looks like that did the trick for you. Sorry for the mix up. Feel free to follow up here if you have any other questions or issues.

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