by Variance InfoTech Pvt Ltd

RecordCreator helps you create a related record from any module and define which fields should be copied over to the newly created related record. For example, if a user is on a Ticket record the use could create an Invoice record from that Ticket and copy over information such as the contact information or address.

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#2115 - Listview not display

In Progress Bug? created by jlbebey Verified Purchase one month ago

Hi,

After installing this extension, when click on it in Admin, the listview doest not display. Error appear said that this listview doest not exist.

SuiteCRM version 7.11.6
php 5.6
Mysql 5.6
Relate Record Creator 2.0-version 7.10: it is compatible with SuiteCRM 7.11.6 ?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    Hello

    Thanks for your email

    Lets talk tomorrow 8AM EST with our support team

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    Hello,

    is it possible to provide us CRM Credentials, FTP Access and Database Access if you don't mind?

    If you provide us credentials then it'll be easy for us to check issue on your CRM and you'll get quick solution.

    Regards,
    Variance Infotech PVT LTD

  3. jlbebey member avatar

    jlbebey Verified Purchase

    one month ago

    Hi,
    It is ok now, i can create mapping.
    But, you can not mapp custom fields. For the other fields, assign to for example does not work on mapping when you test the configuration, the field is blanck on editview form.

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    OK.

    We'll check and update you.

    Regards,
    Variance Infotech PVT LTD

  5. jlbebey member avatar

    jlbebey Verified Purchase

    one month ago

    Also, on popup form, when you click on Full form, all fields are blanck.

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    Ok.

    We'll check and update you soon.

    Regards,
    Variance Infotech PVT LTD

  7. jlbebey member avatar

    jlbebey Verified Purchase

    one month ago

    Hi,

    Any news ?
    We need this extension.

    Thanks.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      one month ago

      Hello,

      Yes. We're checking issue you mentioned like when you click on "Full Form" all the values disappear. We'll update our new release approximately before end of the week with MSSQL Compatibility as well.

      Regards,
      Variance Infotech PVT LTD

  8. jlbebey member avatar

    jlbebey Verified Purchase

    one month ago

    Hi,

    Any news, we need this extension. We can't create relate record.

    Thanks.

  9. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one month ago

    Hello,

    We've updated our new release VIRelatedRecordCreatorVersion-3.0 on SuiteCRM Store which covers your issue like custom field support, auto fill up data when click on Full Form from Popup.

    Please download latest zip from SuiteCRM Store and Upload on your CRM.

    Let us know if you found any problem after installing latest release.

    Regards,
    Variance Infotech PVT LTD

    • jlbebey member avatar

      jlbebey Verified Purchase

      one month ago

      Hi,

      It's working now, thanks for your support. But button name in record creator view in admin doest not display.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      one month ago

      Hello,

      Can you please send us screenshot where you you can't able to find button.

      Regards,
      Variance Infotech PVT LTD

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