by Variance InfoTech Pvt Ltd

RecordCreator helps you create a related record from any module and define which fields should be copied over to the newly created related record. For example, if a user is on a Ticket record the use could create an Invoice record from that Ticket and copy over information such as the contact information or address.

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#2115 - Listview not display

Closed Bug? created by jlbebey Verified Purchase 4 years ago

Hi,

After installing this extension, when click on it in Admin, the listview doest not display. Error appear said that this listview doest not exist.

SuiteCRM version 7.11.6 php 5.6 Mysql 5.6 Relate Record Creator 2.0-version 7.10: it is compatible with SuiteCRM 7.11.6 ?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    Thanks for your email

    Lets talk tomorrow 8AM EST with our support team

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    is it possible to provide us CRM Credentials, FTP Access and Database Access if you don't mind?

    If you provide us credentials then it'll be easy for us to check issue on your CRM and you'll get quick solution.

    Regards, Variance Infotech PVT LTD

  3. jlbebey member avatar

    jlbebey Verified Purchase

    4 years ago

    Hi, It is ok now, i can create mapping. But, you can not mapp custom fields. For the other fields, assign to for example does not work on mapping when you test the configuration, the field is blanck on editview form.

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    OK.

    We'll check and update you.

    Regards, Variance Infotech PVT LTD

  5. jlbebey member avatar

    jlbebey Verified Purchase

    4 years ago

    Also, on popup form, when you click on Full form, all fields are blanck.

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Ok.

    We'll check and update you soon.

    Regards, Variance Infotech PVT LTD

  7. jlbebey member avatar

    jlbebey Verified Purchase

    4 years ago

    Hi,

    Any news ? We need this extension.

    Thanks.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello,

      Yes. We're checking issue you mentioned like when you click on "Full Form" all the values disappear. We'll update our new release approximately before end of the week with MSSQL Compatibility as well.

      Regards, Variance Infotech PVT LTD

  8. jlbebey member avatar

    jlbebey Verified Purchase

    4 years ago

    Hi,

    Any news, we need this extension. We can't create relate record.

    Thanks.

  9. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    We've updated our new release VIRelatedRecordCreatorVersion-3.0 on SuiteCRM Store which covers your issue like custom field support, auto fill up data when click on Full Form from Popup.

    Please download latest zip from SuiteCRM Store and Upload on your CRM.

    Let us know if you found any problem after installing latest release.

    Regards, Variance Infotech PVT LTD

    • jlbebey member avatar

      jlbebey Verified Purchase

      4 years ago

      Hi,

      It's working now, thanks for your support. But button name in record creator view in admin doest not display.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello,

      Can you please send us screenshot where you you can't able to find button.

      Regards, Variance Infotech PVT LTD

  10. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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