Recycle Bin

Hi massimo1, Hopes you doing well & thanks for reaching us! We have fixed the relationship issue -> “error loading relationship project_resource” in the latest release. There are two scenarios: 1) We can handle one scenario if you have installed our plugin then we can restore one to many relationships by following some mechanism. Please do let us know if you want, we can implement this feature for you please wait for the next release. 2) If you delete some records before installing our plugin, we are not authorized to get back that has one to many relationships. Due to some technical limitations, SuiteCRM is not allowed to return those records whose relationships are one to many. We will upload the latest installable file tomorrow on our product page.

all right, thanks ... So I have to wait for the new version to be released tomorrow for the problem to be solved? as it is now, without the recovery of relationships, it doesn't take much. I am forced to do the recovery from DB. Thanks Massimo

Hi Massimo, we updated our latest release on our product page, please visit and download the latest file. Also, we start working on restoring the relationship, soon we will update you. Thanks!

Buongiorno, I was able to install the new version today and do some tests. Version 1.5 is certainly better than the previous version, but unfortunately it's still not good. It does not restore all relationships, as seen in the video "PREVENTIVI" and " FATTURA PROFORMA" are not restored. Worse still if I go to delete "FATTURA PROFORMA", because if I try to recover the deleted file, I can't find it in the list of modules.

I attach the video where you can see everything.

VIDEO

Hi, Hope you are doing well! We just fixed the project resource and other small bugs in release 1.5. As we mentioned before relationship restoration feature will be included in coming releases, we have started working on it, but still, we can’t recover historical data due to relate field getting deleted. If you are a technical person you know how Suite CRM structure works

For example --> One to Many
If we consider Contact is one side of relation and leads module is many sides of the relation Contact id is using as a foreign key in the leads module. As contact deleted, relate field id also get deleted means foreign key/relation removed for the particular record. Suite CRM structure designed in such way we can’t recover One to Many relations for historical data. When we go to recover the record from the DB, there is no id exist for the leads against contact. Soon we will update you with the upcoming release. We always welcome you!

Dear massimo1, We have added the “Restore Relationship feature” in the Recycle Bin. For using this, please download the latest release from our store page. Please test it, if you find issues please do let us know. Thank you!

Hi, The reported problem has been addressed, we will update you by Friday.