by Variance InfoTech Pvt Ltd

Want each user to have their own outgoing email server configuration? This add-on is perfect for that. Each user can setup their own outgoing server.

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#2291 - Installing Multiple SMTP breaks email's "Relate To" autocomplete

Closed Bug? created by screenflex Verified Purchase 10 months ago

Before installing the module, if you go to a contact and select an email, a popup appears and you are able to email that contact. This directly relates the email to the contact. After installing the module the email no longer automatically relates to the contact. Screen Shot 10-08-19 at 02.04 PM.JPG If you uninstall Multiple SMTP, the functionality is immediately restored Screen Shot 10-08-19 at 01.44 PM.JPG Getting this functionality back is crucial, as it is very laborious to relate the email to the contact.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    10 months ago

    Hello,

    We'll check and update you soon.

    Regards,
    Variance Infotech PVT LTD

  2. screenflex member avatar

    screenflex Verified Purchase

    9 months ago

    Was this issue ever resolved? Our trial has almost expired so our continued use of this plugin depends on whether or not a solution is being implemented.

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    9 months ago

    Hello,

    We've released new version of MultiSMTP 6.0 which covered your issue. Please download latest release from store and install on your CRM.

    Regards,
    Variance Infotech PVT LTD

    • screenflex member avatar

      screenflex Verified Purchase

      9 months ago

      The new 7.11.x version did work, whereas the 7.10.x still had the same issues as before, despite the fact our crm is a 7.10.x version. Doesn't matter which one as long as it works but just thought you might want to be aware for the future. Thanks for fixing the issues

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      9 months ago

      Ok.

      Thanks for updating us.

      We'll check and fix this problem as well.

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 months ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

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