by Variance InfoTech Pvt Ltd

The MultiCompany add-on allows you to set up unique record numbering for each company in one installation of a SuiteCRM instance.

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#4637 - Installation failed in SuiteCRM v7.12.8

In Progress Installation created by FLBE a year ago

Tryed to install version VIMultiCompany-1.0-SuiteCRM-Version7.12.zip in SuiteCRM v7.12.8 (using the bitnami container https://hub.docker.com/r/bitnami/suitecrm/ comming with php8). The installation only shows a blank screen, the log shows the following error:

[php:error] [pid 288] [client 172.23.0.1:53762] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php:1483\nStack trace:\n#0 /bitnami/suitecrm/custom/modules/VIMultiCompanyLicenseAddon/views/view.license.php(45): SugarView->getModuleTitle()\n#1 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewLicense->display()\n#2 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process()\n#3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView()\n#4 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()\n#5 /bitnami/suitecrm/index.php(52): SugarApplication->execute()\n#6 {main}\n thrown in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1483

Can you please check and fix? The package itself from 12/2021 seems to be rather old and may need an update?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Apologies for the problem you're facing.

    Can you please tell us which version of the PHP and MYSQL using?

    Regards,
    Variance Infotech PVT LTD

  2. florian.becher member avatar

    FLBE

    a year ago

    We are testing with the bitnami docker image, here you find more details: https://github.com/bitnami/containers/blob/main/bitnami/suitecrm/7/debian-11/Dockerfile

    Currently php-8.0.2 is included in the image.

    As database we are using is MariaDB 10.6 (using https://github.com/bitnami/containers/blob/main/bitnami/suitecrm/7/debian-11/docker-compose.yml in our tests)

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      is it possible to provide us access of your server to review your issue?

      Regards,
      Variance Infotech PVT LTD

  3. florian.becher member avatar

    FLBE

    a year ago

    Unfortunately not but with some docker experience you can build up the same test scenario I am using. All you need is a docker runtime (e.g. docker desktop if you are on Windows with WSL) and you can start up your test-server with:

    $ curl -sSL https://raw.githubusercontent.com/bitnami/containers/main/bitnami/suitecrm/7/debian-11/docker-compose.yml > docker-compose.yml $ docker-compose up -d

    You can find more documentation here: https://github.com/bitnami/containers/tree/main/bitnami/suitecrm

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Ok. Will setup on our System and Update you.

      It'll take little bit time. Hope you understand.

      Regards, Variance Infotech PVT LTD

  4. florian.becher member avatar

    FLBE

    a year ago

    any update from your side?

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