by Mien Trung Software (CRMPluginHub)

MTS Field Highlight is an add-on that helps you highlight important fields on a record. For example, if the phone number field is important to your business because you do a heavy volume of outbound calling you can have that field highlighted so that eyes are able to find that field quickly. Similarly, highlight a field such as the opportunity amount to make that number easy to find.

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#3325 - Database failure. Please refer to suitecrm.log for details.

Open Bug? created by Gal_Shamir 3 years ago

Hi, I tried to save a new field highlight and I get a blank page with this error - "Database failure. Please refer to suitecrm.log for details."

Please advise.

  1. nhat.thieu member avatar

    Mien Trung Software (CRMPluginHub) Provider Affiliate

    3 years ago

    Hello, Can you give use your field type? and if can please check log and give us. It will helpful for us quick detect the issue.

    Thanks, SuiteCRM Addon Team

  2. Gal_Shamir member avatar

    Gal_Shamir

    3 years ago

    Hi, Table 'suitecrm_pg.mts_fieldhighlight' doesn't exist

    Is this helps?

    Thanks

    • nhat.thieu member avatar

      Mien Trung Software (CRMPluginHub) Provider Affiliate

      3 years ago

      Ah, I got it. So, you please go to Admin > Repair > Quick Repair & Rebuild > Scroll to bottom page > Click on 'Execute' to create the table. Then try again.

      Thanks, SuiteCRM Addon Team

  3. Gal_Shamir member avatar

    Gal_Shamir

    3 years ago

    Works! Thanks!

    Now I chose the Status field for example (drop-down list) and in the detail view, I can see the key of the field instead of the display. What should I do?

    Thanks

  4. Gal_Shamir member avatar

    Gal_Shamir

    3 years ago

    Sure! Key instead of display value.png

    Can you see this?

    Thanks

  5. Gal_Shamir member avatar

    Gal_Shamir

    3 years ago

    Maybe can we have a short Zoom meeting? Would you like to send me an email or that I send it to you?

    Thanks

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