Tired of manually creating new leads? The MTS Email to Customer add-on automatically captures relevant content from inbound emails and creates new leads in your SuiteCRM. Works with records in Lead, Contact, Target, and even custom Person modules.
#3922 - No way to let it create leads
Does it exist any log to see what is not working?
3 years ago
Hello,
Thanks for your feed back. Can you please give us your mapping fields in config and your content email you have sent?
SuiteCRM Addon team
3 years ago
Hi! In attach the configuration. The test email:
[_ First Name _ ]test nome2[ _ First Namel _ ] [_ Last Name _ ]test cognome 2[_ Last Namel _ ] [_ Mail _ ]ale@mail.it[_ Maill _ ] [First Name ]test1 nome2[ First Namel ] [Last Name ]test1 cognome 2[Last Namel ] [Mail ]ale1@mail.it[Maill ] [First Name ]test2 nome2[ First Name ] [Last Name ]test2 cognome 2[Last Name ] [Mail ]ale2@mail.it[Mail ] [_ FirstName _ ]test nome2[ _ FirstNamel _ ] [_ LastName _ ]test cognome 2[_ LastNamel _ ] [_ Mail _ ]ale@mail.it[_ Maill _ ] [FirstName ]test1 nome2[ FirstNamel ] [LastName ]test1 cognome 2[LastNamel ] [Mail ]ale1@mail.it[Maill ] [FirstName ]test2 nome2[ FirstName ] [LastName ]test2 cognome 2[LastName ] [Mail ]ale2@mail.it[Mail ]
So to test the different versions
3 years ago
3 years ago
Thanks for your reply. Please change your email to make sure: Email Tag Name should be match with Tag in email. (For example: As above, you should be config in email content no have space between words and left right of tag. See correct tags as below. [FirstName]test nome2[FirstName] [LastName]test cognome 2[LastName] [Mail]ale@mail.it[Maill]
SuiteCRM Addon team
3 years ago
You can follow this example: https://store.suitecrm.com/assets/img/addonassets/mts-email-2-customer/Screen%20Shot%202021-07-11%20at%2010.17.04.png