by SuiteCRM Addon

Tired of manually creating new leads? The MTS Email to Customer add-on automatically captures relevant content from inbound emails and creates new leads in your SuiteCRM. Works with records in Lead, Contact, Target, and even custom Person modules.

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#3788 - Tested plugin

In Progress Bug? created by Dominiek Leenknecht 2 months ago

Tested plugin, no lead has been created. Consider to delete plugin again.

  1. nhat.thieu member avatar

    SuiteCRM Addon Provider Affiliate

    2 months ago

    Hello Dominiek,
    Thanks for your feedback. Can you provide some information so it will helpful for us debug the issue:
    - Your email content.
    - Email to customer settings
    - Scheduled settings.

    we will base on your information to detect the problem and give you patch soon if found.

    Thanks,
    SuiteCRM Addon team

  2. Dominiek member avatar

    Dominiek Leenknecht

    2 months ago

    Last try :)

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    • nhat.thieu member avatar

      SuiteCRM Addon Provider Affiliate

      2 months ago

      Many thanks you,
      It's very helpful for us. I will let you know once we detect the problem and release next patch.

      SuiteCRM Addon Team

  3. nhat.thieu member avatar

    SuiteCRM Addon Provider Affiliate

    2 months ago

    Hello Dominiek,

    Can you change Only Sync Emails has Status to 'ALL' in MTS Email to Customer Settings then send again new email to you inbound email and give us the result?

    Thanks for your help

    SuiteCRM Addon Team

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