by eVolpe Consulting Group

Are you facing difficulties trying to coordinate efforts between marketing and sales? The SuiteCRM & Mautic Integrator by eVolpe is the best solution that will help you solve this issue. TRY IT NOW FOR FREE!

Cancel at any time!
Free Trial

#2212 - Sync contacts suitecrm to mautic

Closed Installation created by fabiangarcia Verified Purchase 7 months ago

I am trying to sync contacts from suitecrm to mautic
Selecting Admin / "Synchronized records with mautic" just refresh the administrator page but not sync to mautic site

what could be happening?

  1. eVolpe member avatar

    eVolpe Consulting Group Provider

    6 months ago

    Hello Fabian,

    You may not have crons enabled. For example on my instance to set crontab I need to add the following line to the crontab file:
    * * * * cd / var / www / internal; php -f cron.php> / dev / null 2> & 1

    This will be certain if you manually create or edit contacts in SuiteCRM then they send to Mautic.

    If this is a problem of a misconfigured instance - then even if you edit it manually, it is not sent to Mautic.

    Best regards,
    Maciej Jankiewicz
    eVolpe Support Team

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...