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#2199 - Authorization failed

Closed Installation created by fabiangarcia Verified Purchase 7 months ago

Alert on new wirndow:
Authorization failed with the error message, 'There was an unknown error encountered when trying to obtain the access token.'

This happens in step 3: Configure plugin Authorization > after click Authorize App

my localhost crm is on subdomain
http://suitecrm.test/
and mautic to
http://mautic.test/

  1. eVolpe member avatar

    eVolpe Consulting Group Provider

    7 months ago

    Hello Fabian,

    We are very happy to know that you are interested in our services. I forwarded your message to our development team. I will give you feedback ASAP.

    What version of SuiteCRM and Mautic do you have?

    Best regards,
    Maciej Jankiewicz
    eVolpe Support Team

  2. eVolpe member avatar

    eVolpe Consulting Group Provider

    7 months ago

    Hello Fabian,

    Has anything else appeared in SuiteCRM or Mautic logs or main server error.log?

    Best regards,
    Maciej Jankiewicz
    eVolpe Support Team

  3. fabiangarcia member avatar

    fabiangarcia Verified Purchase

    7 months ago

    i solved grant access to config_override.php thanks
    mautic v2.16.0-dev
    suitecrm 7.11.3
    Sugar Version 6.5.25 (Build 344)

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