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#2199 - Authorization failed

Closed Installation created by fabiangarcia 4 years ago

Alert on new wirndow: Authorization failed with the error message, 'There was an unknown error encountered when trying to obtain the access token.'

This happens in step 3: Configure plugin Authorization > after click Authorize App

my localhost crm is on subdomain http://suitecrm.test/ and mautic to http://mautic.test/

  1. eVolpe member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hello Fabian,

    We are very happy to know that you are interested in our services. I forwarded your message to our development team. I will give you feedback ASAP.

    What version of SuiteCRM and Mautic do you have?

    Best regards, Maciej Jankiewicz eVolpe Support Team

  2. eVolpe member avatar

    eVolpe Consulting Group Provider

    4 years ago

    Hello Fabian,

    Has anything else appeared in SuiteCRM or Mautic logs or main server error.log?

    Best regards, Maciej Jankiewicz eVolpe Support Team

  3. fabiangarcia member avatar

    fabiangarcia

    4 years ago

    i solved grant access to config_override.php thanks mautic v2.16.0-dev suitecrm 7.11.3 Sugar Version 6.5.25 (Build 344)

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