by Helfertech

Kanban is a visual system for managing work as it moves through a process. Now your business can quickly see visuals of sales funnel stages and other day-to-day functions for tasks, cases, invoices and custom modules while working in SuiteCRM.

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#5148 - When I install Kanban View module and try to validate licence I get internal server error. Also some screens do not worjk and get errors

Closed Bug? created by admin44 4 months ago

Hello, I bought Kanban Views trial but I see that Kanban Ninja is bought too. Should I install Kanban Ninja first for Kanban View? I’m a bit confused. I bought Kanban Ninja before but I could not install it, it did not work, I could not get support and I removed it. If Kanban Ninja is needed by Kanban View, I can not use Kanban View too. When I install Kanban View module and try to validate licence I get internal server error. Is it a bug or do I do something wrong? My SuiteCRM version 8.4.2 and migrated from 7.14. I do not see any error related Kanban in Suitcrm logs. Can you help me? Screenshots are below.

Thanks in advance,

kanban-view-1.jpg kanban-view-2.jpg kanban-view-3.jpg kanban-view-4.jpg kanban-view-5.jpg

  1. saeed member avatar

    Helfertech Provider

    4 months ago

    Hi,

    Firstly, We would like to clarify that there is no need for you to install Kanban Ninja for the Kanban View Plug-in. We apologize for any confusion that may have arisen in this regard.

    Additionally, we want to assure you that our team is working diligently to locate and resolve the issue. We apologize for any inconvenience caused by the delay. Rest assured, we will keep you informed of any progress we make in resolving the issue.

    Thank you for your understanding and patience. If you have any further questions or concerns, please feel free to reach out to our support team.

    Thank You.

  2. saeed member avatar

    Helfertech Provider

    4 months ago

    Hi,

    We have uploaded the latest version of our Kanban View package, labeled HTkanbanViewsSuite8Monthly6.2, which is now available at our store. To ensure a smooth transition to the upgraded features and improvements, we kindly request that you uninstall the current package related to Kanban Views before visiting our store.

    Thanks,

    • admin44 member avatar

      admin44

      3 months ago

      Hi, It is working now. I renewed purchase and start testing your module. Thank you.

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