by Helfertech

Kanban is a visual system for managing work as it moves through a process. Now your business can quickly see visuals of sales funnel stages and other day-to-day functions for tasks, cases, invoices and custom modules while working in SuiteCRM.

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#3561 - board creation failure

Closed General Question created by AndreasDehring 9 months ago

Hi,
I try to install your module 'Kanban Views' on a clean suitecrm 7.11.18. for days now.
I followed your installation guide in detail without any problem.

When I try to create a board there is no possibility to choose the columns.
The field "Run boards on" is filled with 'modules_field_dom'.
I saw issue #3537, but also your reply just to wait doesn't help.
So the only possible result for the columns is 'selected_field_options_dom'.
I need your assistance or a clear answer, that this module doesn't work.
Thank you!
Andreas Dehring
kanban_views_failure.JPG

  1. saeed member avatar

    Helfertech Provider

    9 months ago

    Hi Andreas Dehring,

    We are unable to replicate the same scenario in our environment on the 7.11.18 instance.
    Maybe there is some conflict in your environment. Please share development credentials. So we look into it and fix it as soon as possible for you.
    Also, we going to drop an email and video to show board creation behavior at our end. Please reply with your details.
    Thanks!

  2. AndreasDehring member avatar

    AndreasDehring

    9 months ago

    Hi Amna,
    Thank you for your efforts!
    I've sent you an email with the credentials and the url.
    Andreas

  3. AndreasDehring member avatar

    AndreasDehring

    9 months ago

    Addition

    Hi Amna,
    I've tested it now with an older php version 7.3.27 and with an older SuiteCRM Release 7.10.29.
    The error is still the same.
    If you want you can get credentials for this domain too.

    It could be that the difference in our environments is that I didn't make any upgrades from older versions cause of new installation.
    But certainly you do this for your development. It seems to me that there are some changes in data format of a db-field.
    Andreas

  4. AndreasDehring member avatar

    AndreasDehring

    9 months ago

    Hi Amna,

    thank you so much for your support! That was the hint I needed!
    After the installation of your module the directory permissions of '/modules/ht_kanban_views' were 2770.
    So I changed it recursivly to 775 without changing your gid. All the files left with permissions 644.

    Now your kanban view works as expected.
    I would suggest to integrate this into your installation process.
    Thank you very much for your efforts!
    Have a nice day
    Andreas

    Issue closed

  5. saeed member avatar

    Helfertech Provider

    9 months ago

    Hi Andreas,

    Its great that issue has been addressed. Sure, we would include this our installation guide. Thank you.

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