by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#2820 - Duplicated cards on kanban view

Open Bug? created by camiloduque Verified Purchase 3 years ago

On leads module with related activities, the record's card shows as duplicated as many activities has related. How can we solve this?

  1. camiloduque member avatar

    camiloduque Verified Purchase

    3 years ago

    Hi, is there any advance on this bug?

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Hello, sorry for late anwer. What module is kanban configured for? In Лanban, one card corresponds to one module entry. Based on the behavior described above, your module is configured not on lead, but on lead activities.

  2. camiloduque member avatar

    camiloduque Verified Purchase

    3 years ago

    Hello Vedisoft, sorry but no. This only happened with Calls, as many Calls are associated with the leads the Lead repeats in Kanban. Se the attached image.

  3. camiloduque member avatar

    camiloduque Verified Purchase

    3 years ago

    https://pasteboard.co/JdgLf3d.png

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Hello, Please attache screenshot of this board setting page.

    • camiloduque member avatar

      camiloduque Verified Purchase

      3 years ago

      Attached screenshot https://pasteboard.co/JdvinXS8.png https://pasteboard.co/JdviUs9.png

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Hello. We found a problem. The development department is working on a solution. There should be an updated version within a week. I will inform you about release additionally.

  4. Vedisoft member avatar

    Vedisoft Provider

    3 years ago

    Hello, The problem is resolved. You need to download the new version of the module and reinstall it.

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