by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#1813 - Kanban - Licence needs renewing everyday

Open Bug? created by t Verified Purchase 5 years ago

Hello I have tried to send a Skype to Andrew with no reply?

We had customisations done to our plugin and since this has caused the licence check to break ? I do not really know

Every single day we login to CRM and it says Kanban licence has expired, go to admin and click validate and it works

Login next day and does it again

Can you please offer support to resolve what I believed to be a simple issue that has lasted months

  1. Anonymous09 member avatar

    Anonymous09

    3 years ago

    This same issue is occurring on our instance. Version 7.11.12 Sugar Version 6.5.25 (Build 344)

    Andrew - not sure why a one-time-purchase is having a weekly, or any form of repeat validation. Would appreciate your advice here.

    • t member avatar

      t Verified Purchase

      3 years ago

      I would be interested in your outcome as this issue was never resolved for us, we moved our CRM to a new domain on advice but the issue followed us

      The developer did review it and compare our instance but from memory said his deployment was working fine

      We have now removed this plugin...

    • Vedisoft member avatar

      Vedisoft Provider

      3 years ago

      Hello, please send your licence key to sales@vedisoft.ru. The reason for this behavior may be the unavailability of the license check server. Please try to check suitecrm.log for errors related to License. It can contain this text: "OutfittersLicense::doValidate() failed ...".

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