by Brainvire Infotech Pvt. Ltd

Sync all your Google contacts with SuiteCRM in a single click! With this add-on, you can sync and maintain your Google contacts in the Leads and Contacts Module in SuiteCRM with ease.

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#4552 - Page Connor be found

Closed Installation created by acalongo 3 months ago

Hi there I installed the extension (Google contact sync). The processo seems to be ok, I entered the client ID and the Secrer code. When try to sync the contact a Page not found error has displayed.

Here some informarion that May help. Why os there two slices after the Word index?

Client ID 974315016757-tsv2ktlojhd8c6fo03k7ik8h805dn9as.apps.googleusercontent.com

Secret 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

Site url https://tiibstechnology.com/erpcrm/public//index.php?entryPoint=GoogleRedirectHandler

Could you please advise. Thanks and regards. Antonio

  1. acalongo member avatar

    acalongo

    3 months ago

    Adding to the previous information, this is the error page that is displaying

    This tiibstechnology.com page can’t be foundNo web page was found for the web address: https://tiibstechnology.com/erpcrm/public//index.php?entryPoint=GoogleRedirectHandler&code=4/0ARtbsJpj3sZbjk3PiUQYfgWz8XQnu2TFvr8Ike3t1vDaCGL89R8XIWd3fVKYob7Rzel-yw&scope=https://www.googleapis.com/auth/contacts.readonly HTTP ERROR 404

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      3 months ago

      Dear Customer,

      It looks like your site URL has one extra "/" before index.php, Please remove that from your config file.

      Give full permission to the CRM folder and do repair and rebuilt. Once done, check again.

      Do let me know if you have any further queries, You can connect with us on skype. Our skype ID is aurocrm@hotmail.com

      Thank you Team Brainvire!

    • acalongo member avatar

      acalongo

      3 months ago

      Hi there Thank you for your reply. In config.php file looks fine as per line 'site_url' => 'https://tiibstechnology.com/erpcrm/public/',

      If I reinstall and install again would it solve the issue? Will the key/license (for Google Contact Sync) needed to be purchase again?

      Please advise Thank you Antonio

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      3 months ago

      Hie,

      Please remove the last "/" from the site URL. It should be https://tiibstechnology.com/erpcrm/public

      Also reinstalling the addon will not cause any issues and you can use the same key.

      Thank you Team Brainvire!

  2. acalongo member avatar

    acalongo

    3 months ago

    Hi there From the below images is what I am entering in Google Auth App creation and what SuiteCRM is showing me. I have no idea from where it´s coming from.

    http://simplewebportal.com/tempimages/AuthScreen.JPG http://simplewebportal.com/tempimages/AuthScreen2.JPG

    Please advise Planning to enter all my address manually :-(

    Regards Antonio

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      2 months ago

      Dear Customer, ' what is your CRM version?

    • acalongo member avatar

      acalongo

      2 months ago

      Hi there Ths is my SuiteCRM Version Version 8.2.0

      Melhores cumprimentos

      Antonio

    • acalongo member avatar

      acalongo

      2 months ago

      Version 8.2.0

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      2 months ago

      Dear Sir,

      Our extension is not compatible with SuiteCRM version 8.2.0

      Please ping us on skype for more detail. Skype ID; aurocrm@hotmail.com

      Thank you Team Brainvire!

  3. acalongo member avatar

    acalongo

    2 months ago

    Hi there Since the version isn´t compatible with the one that I have installed, although it was not advised duting the installation, therefore I request refund of the purchase. Best regards Antonio

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      2 months ago

      Dear Customer,

      We have upgraded the addon and now it's compatible with SuiteCRM version 8.2.0.

      1. Please remove the last "/" from the site URL.

      From "https://tiibstechnology.com/erpcrm/public/" to https://tiibstechnology.com/erpcrm/public

      1. On the Google console developer, the URL you have passed is wrong. Please replace it.

      From "https://tiibstechnology.com/erpcrm/index.php?entryPoint=GoogleRedirectHandler" to "https://tiibstechnology.com/erpcrm/public/index.php?entryPoint=GoogleRedirectHandler"

      Do let us know for further queries.

      Thank you Team Brainvire.

    • acalongo member avatar

      acalongo

      2 months ago

      SuiteCRM is the that is assigning the below link. I don´t see where I can fix it. https://tiibstechnology.com/erpcrm/public//index.php?entryPoint=GoogleRedirectHandler

      Please advise Regards Antonio

  4. acalongo member avatar

    acalongo

    2 months ago

    Hi there I have tried all this time and is just not working, Therefore, request refund. Best regards Antonio

  5. acalongo member avatar

    acalongo

    2 months ago

    Hi there I have tried all this time and is just not working, Therefore, request refund. Best regards Antonio

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