Accelerate your sales and marketing efforts while browsing the web by directly connecting your SuiteCRM contacts from Gmail using the Gmail Chrome Tool for SuiteCRM.
#4163 - Email Thread Does Not Sync
When pressing the "Email" button the initial email syncs to CRM just fine. However, none of the subsequent replies are present in that email, or any separate record, in CRM.
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"Good tool. Have had it fail on two occasions (Gmail or Chrome changes I believe), but Variance did fix it each time within one week." - brianpaavo
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2 years ago
Hello,
Our Extension support the email sync email wise it means if you want to sync replies of the email thread then you need to sync separately so it'll add in the CRM.
Regards, Variance Infotech PVT LTD
2 years ago
Any update on this? FYI... even when you try to sync "separately" it will only sync the original message. You still can't sync the rest of the conversation.
2 years ago
Hello,
Can you please share video of the process which you're doing for the rest of the conversation on "techsupport@varianceinfotech.com". So we'll check it's feasible to do or not.
Regards, Variance Infotech PVT LTD
a year ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd