SuiteCRM Fields Color add-on allows you to display color-coded fields based on specific conditions set for the record so you can quickly identify CRM records that need attention. In Settings, configure colors for each module and specify Text, Background, and Related Record Colors.
#5998 - Fields Color plugin breaks SuiteCRM 8.10.2 after installation
I installed the Fields Color add-on by Variance InfoTech Pvt Ltd in my SuiteCRM 8.10.2 environment. I used the 8.9 ZIP package for the installation.
After installation, the environment was damaged:
the frontend displays incorrectly I get GraphQL 500 errors clearing the server-side cache did not solve the issue extensive troubleshooting did not restore the system Could you please confirm whether this plugin has been tested and is compatible with SuiteCRM 8.10.2?
I would also appreciate clarification on the following points:
Is there an installation ZIP specifically for SuiteCRM 8.10.x? Or should the “Download Core file Changes for Fields Color (SuiteCRM-8.9)” package from the documentation be used instead of the ZIP from the purchase page? Are there any known compatibility changes or installation steps required for SuiteCRM 8.10.2? If needed, I can provide logs, screenshots, or additional technical details.
one week ago
Hello,
Using the SuiteCRM 8.9 ZIP package for the installation is completely okay.
Could you please confirm whether you have made any changes to the SuiteCRM core files after installing the add-on? Also, could you please provide us with some more information about the issue you are facing, such as screenshots and relevant error logs, especially the GraphQL 500 errors? This will help us investigate the issue further.
Please note that the “Download Core File Changes for Fields Color (SuiteCRM-8.9)” package should not be used with SuiteCRM 8.10.x.
We can provide you with a ZIP package specifically for SuiteCRM 8.10.x. This package includes a required core file change. After applying the core file change, you will also need to run the required SuiteCRM commands to complete the installation.
Once you provide us with the screenshots and logs, we can investigate the issue and guide you through the correct installation steps for SuiteCRM 8.10.2.
Thank you.
Regards, Variance Infotech PVT LTD