by Brainvire Infotech Pvt. Ltd

Electronic signatures provide a binding way to authenticate a document. It can also be quite the process to attach an encoded signature to an electronic document. We have simplified this in SuiteCRM with an easy-to-use electronic signature capture and embed tool. No need for any external signing software.

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#4204 - Getting Error when opening module config

Closed Bug? created by brendonallen Verified Purchase 2 years ago

Hi All getting the following when going to Admin -> eSignature -> eSignature Settings.

2022/03/24 11:38:30 [error] 356#356: *23 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined method SugarView::SugarView() in /var/www/html/modules/Esignature/views/view.esignature.php:16 Stack trace:

0 /var/www/html/include/MVC/View/ViewFactory.php(279): Viewesignature->__construct()

1 /var/www/html/include/MVC/View/ViewFactory.php(253): ViewFactory::_buildClass()

2 /var/www/html/include/MVC/View/ViewFactory.php(100): ViewFactory::_buildFromFile()

3 /var/www/html/include/MVC/Controller/SugarController.php(422): ViewFactory::loadView()

4 /var/www/html/include/MVC/Controller/SugarController.php(363): SugarController->processView()

5 /var/www/html/include/MVC/SugarApplication.php(101): SugarController->execute()

6 /var/www/html/index.php(52): SugarApplication->execute()

7

thrown in /var/www/html/modules/Esignature/views/view.esignature.php on line 16" while reading response header from upstream, client: 100.72.1.2, server: _, request: "GET /index.php?module=Esignature&action=esignature HTTP/1.0", upstream: "fastcgi://unix:/run/php/php7.4-fpm.sock:", host: "crm.levelup.solutions", referrer: "https://crm.levelup.solutions/index.php?module=Administration&action=index"

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Hi brendonallen,

    Yes I got your issue. Actually after upgrading the php version I face the same. In updated php version this method is deprecated so I just need to add one quick fix here. I will update the same on the store also today. Please try to get that by today and try once.

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Dear Customer,

    We have updated the package on store. Please download the latest update and upload in your CRM.

    Note: Before uploading the updated package, please remove the old package and do repair and rebuilt

    Thank you. Team Auro!

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