Email Software Integration

by Variance InfoTech Pvt Ltd

Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue

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#2977 - Cannot move past Step 14 on Mautic Implementation

Closed Bug? created by Talenscio-Dave 4 years ago

Hi,

We have SuiteCRM V7.10.18 and we are trying to sync to Mautic V2.16.3. Everything appears to work right up until Step 14. Clicking "Add Mapping" immediately shows a dialogue box that says "Synchronize Mautic Contacts Fields First!! Click on SYNC FIELDS Button!!". Going back and clicking on "Sync Fields" and trying again has no effect.

I see someone else had thie same issue with SendtoGrid.

Could you please advise?

Many Thanks,

Dave

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    As per your message it's look like Contact Field is not sync from Muatic in Field Mapping Step.

    is it possible to share your CRM Credentials, FTP Details, Database Access and Mautic Credentials if you don't mind?

    If yes then please share us on "techsupport@varianceinfotech.com" & we'll check it from our end and you'll get solution.

    Regards, Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Hope your issue has been resolved.

    Currently We're closing this case.

    Regards, Variance Infotech PVT LTD

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  • 7.7.0 to 8.6.1
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