by Urdhva Tech

Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SuiteCRM data quality by being prompted of duplicate values while creating new records.

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#1725 - Duplicate Records getting created

Closed Bug? created by KnightFlyer Verified Purchase 5 years ago

In the edit mode the module works like it should. The operator cannot save unless the target field is made unique. Somehow there is a process that duplicates the record every field exactly, this occurs several times a week, I think during the create process. We have about a dozen agents with 90K or so contacts.

I tried using the duplicate under the action tab and it will not allow a save unless the target field is made unique. I cannot seem to recreate it, but I do have a copy of the database with a sample of the duplicate. If you need to examine this let me know via e-mail and I will make our test server server available for you.

  1. KnightFlyer member avatar

    KnightFlyer Verified Purchase

    4 years ago

    I believe all issues are resolved, this should be closed

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