Dropbox Integration for SuiteCRM gives you the best way to organize your CRM files in the popular Dropbox platform. We have simplified the process by allowing users to select the option to save files on the local server or upload to Dropbox.
#5706 - Key does not exist
Im getting an error that the key does not exist. Can you please assis
3 weeks ago
Hi,
Could you please confirm the following so we can assist you better: 1. Which version of SuiteCRM are you using? 2. Which version of the plugin do you have installed?
Looking forward to your response. Regards, Helfertech
3 weeks ago
Version 7.12.5 Sugar Version 6.5.25 (Build 344)
This is the version of our CRM and i have tried all versions of you application. All of them say that the key does not exist.
All the best.
3 weeks ago
I have tried the box plugin from you guys as well. Same issue. I even canceled the trial and re-purchased to get the new key and that didnt work as well
3 weeks ago
Hi,
We’ve tested the Dropbox plugin (version 3.2) on the same CRM version you’re using — Version 7.12.5 / Sugar Version 6.5.25 (Build 344) — and the key is working without issues. Please see the attached screenshot for reference.
To help us better understand and resolve the issue you're facing, could you kindly share a screenshot or a short video of the exact error you're encountering? You can send it directly to us at info@helfertech.com.
We’re committed to resolving this for you as quickly as possible and appreciate your cooperation.
Regards, Helfertech
2 weeks ago
Hi Guys,
the video has been sent to your email. Thanks
2 weeks ago
Hi,
Yes, we have received the video.
Thank You.