A complete SuiteCRM and DocuSign integration which allows us to quickly pull data from SuiteCRM modules like Account, Contact, Lead, Prospect, User, Quote and Contract and then send them out for signature directly from SuiteCRM. The signed document's fields are then returned to SuiteCRM and attached to the corresponding SuiteCRM records. The signed documents are returned to SuiteCRM and attached to the document envelope.
#5010 - Getting PHP Fatal Error when sending document for signature
getting following exception when trying to send a document for signature:
PHP Fatal error: Uncaught Error: Class 'DocuSign\eSign\Api\EnvelopesApi' not found in /var/www/html/suitecrm/modules/UT_DocuSign/library/UT_DocuSignClient.php:1044 Stack trace:
0 /var/www/html/suitecrm/modules/UT_DocuSign/library/UT_DocuSignClient.php(1029): UT_DocuSignClient->signatureRequestOnDocument()
1 /var/www/html/suitecrm/modules/UT_DocuSign/library/UT_DocuSignClient.php(996): UT_DocuSignClient->testSignatureRequestOnDocumentCreated()
2 /var/www/html/suitecrm/modules/UT_DocuSign/submitToEmbedSenderView.php(168): UT_DocuSignClient->CreateEmbeddedSendingView()
3 /var/www/html/suitecrm/include/MVC/View/SugarView.php(839): include_once('/var/www/html/s...')
4 /var/www/html/suitecrm/include/MVC/View/views/view.classic.php(72): SugarView->includeClassicFile()
5 /var/www/html/suitecrm/include/MVC/View/SugarView.php(226): ViewClassic->display()
6 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(444): SugarView->process()
7 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(375): SugarCo in /var/www/html/suitecrm/modules/UT_DocuSign/library/UT_DocuSignClient.php on line 1044
PHP version 7.4
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"Great product and great service. Works as advertised and the guys from Urvatech are supre responsive to any questions." - daniel
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8 months ago
Hi Florian,
Thanks for using our add-on. Can you please check the permission and ownership of newly added files for the DocuSign? It would be good if you can setup the test instance so we can look into this issue where it is generated. You can send us the test instance details on email contact@urdhva-tech.com. You can also connect with us on Skype. Our Skype id: urdhvatech
Thanks & Regards, Team Urdhva Tech.