by Urdhva Tech

A complete SuiteCRM and DocuSign integration which allows us to quickly pull data from SuiteCRM modules like Account, Contact, Lead, Prospect, User, Quote and Contract and then send them out for signature directly from SuiteCRM. The signed document's fields are then returned to SuiteCRM and attached to the corresponding SuiteCRM records. The signed documents are returned to SuiteCRM and attached to the document envelope.

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#2078 - DocuSign templates are not syncing

Closed General Question created by Maharshi 4 years ago

I followed all the steps given in installation guide. But there is no any template showing.

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello Maharshi,

    Thank you for showing interest in our addon. Have you created the Scheduler entries in crm? And make sure your cronjob executes. If you have any question feel free to ask. You can also get in touch with us over skype. Our skype id is urdhvatech

    Thanks & Regards, Team Urdhva Tech

  2. Maharshi member avatar

    Maharshi

    4 years ago

    Yes I have created 2 scheduler entries and cronjob is working fine

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello Maharshi,

    Strange. It should not happen. Can you please come up on Skype so we can take a look.

    Thanks & Regards, Team Urdhva Tech.

  4. Maharshi member avatar

    Maharshi

    4 years ago

    Hello,

    My skype id is : khwaish.nagdev Email address : khwaish.nagdev@brainvire.com

    Thanks!

  5. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Had a skype session, The templates on DocuSign did not exist. Creating Templates on DocuSign got in resolved. Closing the case, feel free to get in touch if you have any question.

    Thanks & Regards, Team Urdhva Tech

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