Administrators can copy dashboards from any user to any number of users, security groups, or roles. Save time logging in as individual users to set up their dashboards.
#785 - Not deploying template to certain users
Hello
Great plugin :)
We have around 70 users on the system, split between admin, 10 sales groups and back office
I have made a template on an admin user login, saved the template and deployed it
All users comeback in the subpanel "Dashboards Deployments"
But a number of users have not had the new template deployed?
Would it be possible to have support on this
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7 years ago
Hello and thanks for the inquiry and for being a customer.
Yes, I definitely will provide what support I can on this. Would it be possible to get access to the system or better yet a test instance of the production system for investigation?
If so please email me direct at shad@jackalsoftware.com
Thanks again
7 years ago
The dashlet information is stored in a Session variable that sometimes doesn't get removed during the dashboard copy although we attempt to do it in code. This typically occurs when the user name has a space or special character. Logging in under a private window or clearing cache typically resolves the issue.