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#5867 - Page redirects to localhost instead of public IP
Hi everyone, We have just finished installing a new version of the system and accessing it remotely via a public IP address. Everything worked fine until we started configuring Dashboard Templates and applying them to user groups.
The problem occurs when clicking the "DEPLOY TEMPLATE TO SELECTED" button. Instead of continuing to use the public IP as usual, the system automatically redirects to localhost, causing the page to immediately display an error. The website attempts to load content from localhost instead of the public IP address, interrupting the entire process.
We would like to know if this is a known bug? And is there a solution to force the system to use the correct public IP when deploying the template?
Please provide assistance. (While waiting for a response, our technical team is checking the server configuration — similar to how we tested other platforms such as free online games websites, which did not experience this redirect error.)
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Hello. After deploying we redirect to whatever is in the config.php (or config_override.php) in the site_url parameter. Would you please let me know what is in this value?
$sugar_config['site_url']. If you are using an IP address for your instance URL that can be entered there as well. There are quite a few places where SuiteCRM uses this this configuration so there are likely other areas of the app not quite working properly.