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Administrators can copy dashboards from any user to any number of users, security groups, or roles. Save time logging in as individual users to set up their dashboards.

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#1206 - Dashboard not deploying to a specified user

Closed Bug? created by anthony-e2eperformance Verified Purchase a year ago

I am running you latest version on SuiteCRM Version 7.8.13 Sugar Version 6.5.25 (Build 344) I have a user that I created the dashboard from. Then try to deploy it and it will not deploy to any user or role. Need help.

  1. shad member avatar

    Jackal Software Provider Affiliate

    a year ago

    Hello Anthony,

    Sorry you are experiencing trouble. Are you seeing anything in either the suitecrm/sugarcrm.log or PHP error log. Also do your users happen to have spaces in their user names?

    Thank you very much

    • anthony-e2eperformance member avatar

      anthony-e2eperformance Verified Purchase

      a year ago

      No what seems to be happening is that when a template gets created it does not copy properly from the source user. I have a few templates that dont do anything. If I keeps trying to make new templates after many times one will be crated and can deploy.

  2. shad member avatar

    Jackal Software Provider Affiliate

    a year ago

    Thanks for the update Anthony. Would it be possible to get access to a copy or test instance so I can investigate?

    • anthony-e2eperformance member avatar

      anthony-e2eperformance Verified Purchase

      a year ago

      What tables in the database do you need copies of?

    • shad member avatar

      Jackal Software Provider Affiliate

      a year ago

      For now I think the users, user_preference and the tables that start with jckl_ would be sufficient. Could you please also let me know what user you are deploying from and at least one you are deploying to. You can email to shad@jackalsoftware.com

      Thank you

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