Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.
#5492 - send message failed
Hello, I have a problem when sending messages from suitecrm, the message appears in the tiwilio log: error 63016, indicating that I must use a template, but in suitecrm no option appears in whatsapp module, please help. I attached the img screen
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"Great app — we really needed a way to communicate with our customers via Whats App in the CRM and then be able to filter by those communications. Th..." - kevinc
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2 months ago
Hello
Have you taken latest package from the store and have performed repair before testing it
Thank You, Brainvire Team.
2 months ago
Hi, thanks for reply. Indeed, the repair was still missing
2 months ago
Hello
After repair, are you able to create email templates and send message? Please let us know if you are facing any issue
Thank You, Brainvire Team
2 months ago
Hello
We are closing the ticket. Please let us know your feedback in https://store.suitecrm.com/addons/bv-whatsapp-extension/review
Thank You Brainvire Team