by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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#5401 - Whatsapp Twilio Message not sending

Closed Bug? created by Variance InfoTech Pvt Ltd 5 months ago

Hello,

We have installed the Twilio Whatsapp Extension in SuiteCRM 7.5. After Installing, If try to send message from the Contact Module then it's not sending. We have checked the Twilio Log and showing Undelivered Status.

Can you please help.

  1. varianceinfotech member avatar

    Hello,

    Can you please help me.

    I'm waiting for your response.

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Dear Customer,

    Could you please provide your CRM credentials for us to check.

    Thanks, Brainvire Team.

    • varianceinfotech member avatar

      Hello,

      Due to security reason we can't share the CRM Credentials. Please let me know if we can do online meeting to show you the setup.

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      5 months ago

      Hello,

      Please install the latest package that has been uploaded in the store and go through the documentation for reference purpose.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Dear Customer,

    We can schedule a call at 11 AM IST? Please let us know your availability.

    • varianceinfotech member avatar

      Ok.

      Please share meeting invitation on "vijayb.variance@gmail.com" for tomorrow.

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      5 months ago

      Hello,

      The meeting link has been shared with the respective ID. Please join accordingly.

      Thank You, Brainvire Team.

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      5 months ago

      Dear Customer,

      We have followed up with you multiple times over email to join the call. However, there was no response received from your side.

      Thanks, Brainvire Team.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello

    We are closing the ticket as per our discussion with email

    Thank you, Brainvire Team

  5. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello

    if you are happy with our plugin and support\ Please provide us review in https://store.suitecrm.com/addons/bv-whatsapp-extension/reviews

    Thank you, Brainvire Team.

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