by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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#4171 - I can't send messages

Closed Bug? created by ManuelGonzalez 2 years ago

I'm trying to test, but the messages don't appear in the whatsapp of my testing number... but the CRM message says they sent successfull. Can you help me? Thanks!!!

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Hie,

    Can you check if your whatsapp number is approved from twilio.

  2. ManuelGonzalez member avatar

    ManuelGonzalez

    2 years ago

    twilio conf.png

    Yes look, I configure this two numbers in "Twilio Sandbox for WhatsApp" section.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    It looks like you are trying from sandbox, Can you please check if your number is valid from twilio side.

    You can connect us on skype for more details: aurocrm@hotmail.com

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