by Brainvire Infotech Pvt. Ltd

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.

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#5502 - Email Template is not updating on save.

Closed Bug? created by JosephN 2 months ago

I created an email template for testing the bulk send and found that the system does not update the text when I edit the template and I have to delete the template and add it again to see the change.

This is my edited Template, I added the word ALSO to the end of the body. 241004-164312.png

This is what it looks like when I select it for bulk send.

241004-164627.png

I attempted multiple CTRL + Refresh but it never updated the body.

Please advise.

System info: Ubuntu 22.04.5 LTS, Suite CRM v8.6.2, Apache 2.4.52, MySQL v8.0.39, PHP v8.1.3, NPM v10.7.0, Node v18.20.4, NG v18.2.4 , Yarn v1.22.22, Folder path - /var/www/suitecrm, Twilio Integration Selected

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 months ago

    Hello

    Sorry for the delayed response. We are working on the same. Will update you ASAP

    Thank you, Brainvire Team

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 months ago

    Hello

    We have updated latest package in store, Please take the latest package and verify

    Once uploaded you need to perform yarn build.

    Thank You Brainvire Team

  3. JosephNewhall member avatar

    JosephN

    2 months ago

    I downloaded the latest package from the store, I uninstalled the current package, installed the new package, ran the yarn build, and ran the "Quick Rebuild and Repair" in SuiteCRM however now when I create a new template it doesn't show up at all in my bulk template lists. I am going to attempt to uninstall and reinstall again but this is a pretty straight forward process so I don't think that is going to change the result.

    241008-144545.png

    241008-144443.png

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 months ago

    Hello

    Its working at our end for Generic templates, Can you please perform yarn build once & clear cache before trying it again. Please let us know if you are still facing the issue.

    Thank You, Brainvire Team.

    • JosephNewhall member avatar

      JosephN

      2 months ago

      I ended up uninstalling and removing the current package, downloading the package AGAIN, I installed the newly downloaded package, I ran a "Quick Repair & Rebuild", I ran a "yarn cache clean", and then ran the "yarn run build-dev", tested again and it is now working.

      Thank you for your help.

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