BV SMS Extension with SuiteCRM

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.

Free 30 day trial

Try it Now

#5476 - New install not showing text icon

Closed Installation created by paul8 Verified Purchase one month ago

I've followed the instructions to install the plugin, but I'm not seeing the icon to send sms messages in any of the lists.

Brainvire Infotech Pvt. Ltd Provider Affiliate
one month ago

Hello

Please take the latest package from store & install it. We have added option to Rebuild SMS Angular FIles from Admin Panel in CRM.

Did you follow all the steps mentioned in https://store.suitecrm.com/docs/bv-sms-extension/suitecrm-8-installation-steps

As per that we need to have Angular CLI, Node & Yarn as per SuiteCRM8.6 compatibility matrix.

Once you have this software configuration we need to perform Rebuild SMS Angular Files from CRM Admin Panel.

Please let me know if you are still facing any issue, we can connect over call.

Thank You, Brainvure Team

reply
Brainvire Infotech Pvt. Ltd Provider Affiliate
one month ago

Hello

Are you able to proceed further. We can have a call to discuss further or you can share CRM details with us in our mail ID crmsupport@brainvire.com

Thank you, Brainvire Team.

reply
Brainvire Infotech Pvt. Ltd Provider Affiliate
3 weeks ago

Hello

Are you able to send message. Please let us know if you are still facing any issue. We would be happy to help you

Thank You, Brainvire Team

reply
- paul8 Verified Purchase
  3 weeks ago
  
  We updated the packages and it broke our installation. We were able to get it fixed, but we still can't get the angular compilation to work. The plugin is still not working. We have had to set it aside and will come back to it soon.
  
  reply
Brainvire Infotech Pvt. Ltd Provider Affiliate
3 weeks ago

Hello

Sure, please let us know when you start on it. We can have call to debug it or if possible you can share your CRM credentials with us in crmsupport@brainvire.com. We will fix the issue for you

Thank You, Brainvire Team.

reply
JosephN
one week ago

You can close this issue as paul8 is my boss and I have resolved this particular issue and am working on new ones.

Thank you.

reply

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.

Saving Comment...

BV SMS Extension with SuiteCRM

#5476 - New install not showing text icon

"SMS is working like it supposed to be" - arvinkuldner

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps