by Brainvire Infotech Pvt. Ltd

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.

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#5453 - Mass SMS - list of templates is empty

Closed General Question created by natalia Verified Purchase 4 months ago

Hello, We've created few email templates for SMS. When I go to the SMS window for the contact, I can see these templates in the SMS template drop down list. But when I select multiple contacts and click Mass SMS-list of available SMS templates is empty. Please help. Thank you

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    4 months ago

    Hello

    You need to create email template with modulelist selected as Generic.Then it will get selected during Mass WhatsApp

    Thank you, Brainvire Team

  2. natalia member avatar

    natalia Verified Purchase

    4 months ago

    That worked. Thank you ~

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      4 months ago

      Hello

      We are happy to help you anytime.

      If you are happy with our support and SMS plugin please provide us review in below link

      https://store.suitecrm.com/addons/bv-sms-extension/reviews

      Thank You, Brainvire Team

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    4 months ago

    Closing the ticket.

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  • "Awesome extension. Really provided a great way to communicate with customers as most prefer texting now. Sorting is great and it is easy to see who is..." - kevinc

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