by Brainvire Infotech Pvt. Ltd

Brainvire’s Multi Merge add-on for SuiteCRM helps users find duplicate records based on email ID and merge those records to remove data redundancy from the CRM. In a few clicks, users can remove all duplicate records from the Leads, Accounts, and Contacts modules.

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#5323 - Licence Validation not saving

Closed Bug? created by Talenscio-Dave 7 months ago

I have purchased the trial, I enter the licence Key, get the 'spinner' for a few seconds then no success message and it doesn't appear to save.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Can you please provide your suiteCRM and php version

    Thank you, brainvire team

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Package was not compatible with PHP7. We have fixed and uploaded latest package in store. Please take the latest package and verify

    Thank You, Brainvire Team.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Dear Talenscio-Dave,

    Package is now compatible. To ensure that you have access to the latest features and fixes, I kindly request you to download the latest package from the store itself. Please make sure to uninstall the old package and perform repair and rebuild from your system before installing the new one.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Closing the ticket for now.

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