by Brainvire Infotech Pvt. Ltd

Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.

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#5621 - Follow up #5580 Trying to setup Brainvire but get "You are not authorized to view this page."

Closed General Question created by IT911now Verified Purchase one month ago

Yes, I did repair the installation several times. When just going to admin>Brainvire Email Verify Extension it says. BV_Email_verify/settings and BV_Email_verify/license say that "You are not authorized to view this page. Please contact your system administrator." as an Admin. I would like to start using this ASAP. I need help installing and configuring this, please. Here are the system specs.

About SuiteCRM

Version 8.6.2

php -v

PHP 7.3.33 (cli) (built: Apr 27 2023 18:44:57) ( NTS )

Copyright (c) 1997-2018 The PHP Group Zend Engine v3.3.33, Copyright (c) 1998-2018 Zend Technologies with the ionCube PHP Loader + ionCube24 v13.3.1, Copyright (c) 2002-2024, by ionCube Ltd. with Zend OPcache v7.3.33, Copyright (c) 1999-2018, by Zend Technologies

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    As per your purchase order history, you have purchased Suite7 compatible Package. Please find below the link for pricing plans

    https://store.suitecrm.com/addons/bv-email-verify/pricing

    Suite8 Plan Name : EmailVerify_Suite8_OT

    We can help you with Installation and configuration for SuiteCRM 8 version.

    can you please share your CRM & SSH details to crmsupport@brainvire.com

    Thank You, Brainvire Team.

  2. accounts17 member avatar

    IT911now Verified Purchase

    one month ago

    I see that now, thanks. That's why when I created a completely new installation it did not work. Can you please exchange my purchase and license for the correct version that Works on versions 8.0.0 and above, please? Where do I send the credentials?

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      one month ago

      Hello

      Purchase and cancellation of Subscription completely handled by SuiteCRM store. Can you please check with store.suitecrm.com for further procedures.

      Thank you, Brainvire Team.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    3 weeks ago

    Dear Customer,

    As per our last comment, you have to handle this issue with store, So closing it for now.

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