by Brainvire Infotech Pvt. Ltd

Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.

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#5571 - Do we need both plugins?

Closed Installation created by Verified Purchase one month ago

We were sent two "licenses" - one for "BV Email Verify Integration with SuiteCRM" and a second for "Email Verification Integration With SuiteCRM" We thought we needed to install both, but it appears they they are duplicative. What we wanted was the Quick email check. What is the difference between the two and what does the "ultimate Email Verification Integration With SuiteCRM" " provide that the "BV Email Verify Integration with SuiteCRM" does not? And do we need both installed? Not that either seems to be working correctly currently.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    Email Verification Integration With SuiteCRM -> This is a different plugin provided by some other company. You need to disable/uninstall that package for our package to work efficiently as it may cause conflict.

    BV Email Verify Integration with SuiteCRM -> Our company provide this package and The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.

    Regarding your request to change it to UTC format.. Will work on the change & update you

    Thank You, Brainvire Team

  2. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    I've removed the "ultimate Email Verification Integration With SuiteCRM" and also did a Quick Repair again.

  3. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    What about checking email addresses already in our CRM database? Can we do that with the BV Email Verify integration? We migrated contacts from Salesforce to SuiteCRM. There are approximately 250,000 contact entries dating back to 2004. Can the sales staff check the email addresses of the dormant leads before sending a follow up email?

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Yes we can do that functionality for you to perform Bulk Email Verification

    Can you please let me know, once verified and if its not valid do you want to remove that Email Address from CRM database?

    Thank You, Brainvire Team

  5. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    We have uploaded latest package in store. Please take the latest package and verify.

    We have added BV Email verify for verifying email in bulk from List View. You can validate as many records as you need. Please check below screenshot

    Screenshot from 2024-12-17 23-57-34.png

    This happens in backend via scheduler and it will not break our flow or we do not have to wait for that script to happen. It will happen automatically in the backend.

    Once script is complete via scheduler, You can open any record and see Email is verified or not

    Please let me know if you need any other assistance.

    Thank You, Brainvire Team.

  6. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    Do I need to uninstall the previous version of the plugin before installing the newest version?

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      one month ago

      Yes you need to uninstall and install new version. Once installed need to do quick repair and rebuild.

  7. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    I un installed the previous version and installed the new version, which does show the bulk check action.

  8. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    Please let me know if you are facing any issue or need any other customisation in the plugin. We can work it out for you

    Thank You, Brainvire Team.

  9. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    The bulk email function doesn't seem to be working with the updated plugin I downloaded from the store. Nothing seems to happen when I pick 50 (a page of leads) and try to bulk verifiy. No credits are even deducted from the Quickemailverification account.

    Other issues:

    On a large number of checks whether it checks valid or invalid, it still comes back with “Email ID never verified”

    Disabled Yahoo, AOL and Yahoo emails still check as valid, but will be undeliverable

    What I mean by "disabled" is when sending an email to those addresses the bounce indicates:

    The response from the remote server was: 554 30 Sorry, your message to XXXXXXXXX@yahoo.com cannot be delivered. This mailbox is disabled (554.30).

    But those still check as valid?

    Also, some check as valid but the bounce indicated the email address doesn't exist

    For instance:

    The response from the remote server was: 552 1 Requested mail action aborted, mailbox not found - but it checks as verified.

    Also, what constitutes an “unknown” and how are those categorized using QuickEmaiVerification?

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      one month ago

      Hello

      Sorry for delay in response

      We are checking it and will update you shortly

      Thank You, Brainvire Team

  10. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    Thanks! Much appreciated :-)

  11. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    For Bulk email verification to work, you have to enable scheduler in your system. Have you enabled it by editing crontab file in your webserver

    Thank you, Brainvire Team

    • AmericareCPAP member avatar

      Verified Purchase

      one month ago

      In the SuiteCRM installation? Do you have instructions for that? That also does not answer the other issues

  12. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    There is nothing I can find in the documentations concerning enabling a scheduler for the bulk email verification. And what parameters ????

  13. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    I added a task for email verification in the scheduler module, but still no results. Have done a quick repair as well as rebooted the VM.

  14. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    BTW the scheduler module itself was enabled two years ago, and there are a number of schedules that have been running.

  15. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hi, We have mentioned in the documentation that it will working based on enabling the CRON tab in the Scheduler module. This should help you with the functionality to work. Please let us know if you are facing any issue in that. For better assistance please connect on Skype: Santhy Jose_BVI or we can schedule a call as per your convenience.

    Based on our analysis this is how QuickEmailVerification Works:

    QuickEmailVerification performs a series of checks to determine the validity and deliverability of an email address. The process typically involves the following steps:

    1. Syntax Check: Validates the email format according to standard rules (e.g., user@example.com). Ensures no invalid characters or missing components like "@" or domain parts.

    2. Domain Check: Confirms that the domain part of the email (e.g., example.com) exists and is correctly registered. Checks for MX (Mail Exchange) records to verify the domain can receive emails.

    3. SMTP Validation: Connects to the mail server for the domain to simulate sending an email. Asks the server if the specific email address exists and is capable of receiving emails. Some servers respond positively even for non-existent or disabled accounts due to anti-spam configurations (e.g., Yahoo, AOL), which can result in false positives.


    "Unknown" status is assigned when the verification process cannot conclusively determine the email's validity. Common reasons include:

    • Temporary Server Issues: Recipient server is down or unresponsive during the check.
    • Anti-spam Measures: Server blocks verification attempts or does not provide clear responses.
    • Catch-all Domains: Domains that accept all emails regardless of their validity.
    • Greylisting: Temporary rejection by the server to deter spam.

    These addresses should be treated with caution, and re-engagement campaigns can be used to confirm their validity.

    Thank you, Brainvire Team

  16. AmericareCPAP member avatar

    Verified Purchase

    one month ago

    As I think I mentioned, I have tried adding the chrontab configuration as instruced on the scheduler page:

    In order to run SuiteCRM Schedulers, edit your web server user's crontab file with this command: sudo crontab -e -u apache ... and add the following line to the crontab file: * * * * * cd /var/www/suitecrm; php -f cron.php > /dev/null 2>&1

    I'll try reaching out to you on Skype later today.

  17. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    one month ago

    Hello

    Required user was missing in config.php allowed_cron_users array. Have added and fixed the scheduler issue in the server.

    Please feel free to reach out to us for any other issue. We would be happy to help you

    Closing the ticket

    Thank You, Brainvire Team

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