Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.
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"Minor issues with configuration which the tech (Santhy) took care of. We have over 200,000 old leads imported from Salesforce with about 10% so far be..."
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one month ago
Hello
Did you perform Quick Repair and Rebuild from Admin Panel after installing the Package.
Admin -> Repair -> Quick Repair and Rebuild
Please execute all the scripts that popup on doing the reapir.
Once EMail is validated, as mentioned in the documentation Date and time of the last email verification will be logged in CRM and will be displayed on the detail view of the record.
If still you are not able to view this, can you please let us know your SuiteCRM & PHP version
Thank You, Brainvire Team.
one month ago
Yes. I did in fact follow the instructions and did a Quick repair Rebuild after installing the package. Actually, there were TWO packages in the Order history. I installed both.
The issue is that strangely enough even after validating, many of the contacts still show "Email ID never verified" However if the email address actually validates there appears on some of the contacts to have a green checkmark next to the email address. BUT even invalid emails will show Email ID last verified on: [date and time]
Also is there a way to show the date and time in local and not UTC date and time?
and what is the difference between email validated and Email ID Verified?
one month ago
Hello
If you have added one valid email address & validated. Then it shows Email address last verified on [Date & Time]. Once verified if you change the email address to invalid one then it may show something like below screen shot. Email address as Invalid with last verified time & date
Yes we can make it to UTC time. Will work on it & update you.
There is no difference between Email validated and verified. Its one and the same.
Thank You, Brainvire Team
one month ago
Hello
We have uploaded latest package in store. For new package, it will be showing date and time as per users timezone instead of UTC.
Thank You, Brainvire Team
one month ago
Hello
Did you get chance to follow above instructions. Are you still facing the same issue?
Thank You, Brainvire Team
one month ago
SuiteCRM Version 7.12.8 PHP Version 7.4.33
one month ago
Also, we don't seem to be getting out 100 daily allotment of checks. All checks seem to be coming out of the 500 purchased persistant checks.
one month ago
Hello
Contact Email verification provider customer support to clarify why free credits are not being used first.
Thank You, Brainvire Team.
one month ago
Closing this ticket as this issue has been resolved.