The Advanced Audit Log add-on goes beyond standard SuiteCRM auditing, enabling you to audit field values as well as the relationship log or history. This solution delivers more complete information, from field history tracking to relational data changes, plus an option to export the audit log.
#3848 - In Advanced Audit, the export file (csv) cannot be opened in Chrome and Edge.
Dear Sir or Madam,
Unfortunately, we have noticed that the export function of the Advanced Audit does not work with the Chrome and Edge browsers, but only with Firefox.
What is the reason for this?
We get the following error message with both browsers: ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION
Please give us a solution as soon as possible, otherwise we will cancel the PlugIn within the 30 test days.
Best regards,
Maike Straschewski
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"very helpful tool , able to print the log of any record, in more readable way and quick support" - mmaamar
Read More Reviews
3 years ago
Hello Maike Straschewski,
Thank you for contacting us. Can you please let us know which SuiteCRM version are you using? I will check and get back to you in a couple of days.
Thanks & Regards, Team Urdhva Tech
3 years ago
Hello,
Our current version is 7.11.1 but we will update to 7.11.20 soon.
Best Regards,
Maike Straschewski
3 years ago
Hello, Thank you for the information. I have tried to generate the issue with same version and browser and it does work for me, Can we schedule a quick call and check on your system tomorrow? We fall in IST time zone. Let me know your preferable time to connect. I will share zoom invite.
Thanks & Regards, Team Urdhva Tech.
3 years ago
Hello,
Under "Accounts" works fine, but under "Opportunities" the export only works with Firefox. Export function of the Advanced Audit does not work with the Chrome and Edge browsers under Opportunities. We get the error: ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION. Sorry for the late Information.
We are in Timezone UTC+1 Berlin
3 years ago
No problem, I have sent a zoom invite via email. Let's connect after an hour.
Thanks & Regards, Team Urdhva Tech
3 years ago
Hello,
Thank you very much for the invitation.
Unfortunately, I have to cancel the appointment for today. Can the appointment take place on Monday 13.9. at 1 p.m. German time?
best Regarts,
Maike Straschewski
3 years ago
Hello,
Thank you very much for the quick help.
Best Regards,
Maike Straschewski
3 years ago
It was an issue with special character on name of records, it is fixed and new version updated.
Thanks & Regards, Team Urdhva Tech