Add Tag is a SuiteCRM add-on that enables users to apply helpful tags on records to better manage large tasks in the CRM. Choose to tag records one by one or by the bulk action feature. Use the report tool to apply a filter and segment records per tag of your choice.
6 months ago
6 months ago
how to get back normal?
6 months ago
Hello
As per our documentation, our addon supports only suitecrm 7 version.
Can you please let me know your suitecrm and php version
Thank you, Brainvire Team
6 months ago
The system is with the latest SuiteCRM - Version 8.6.0, and PHP 7.4. does the addon not work the SuiteCRM 8.6?
Jason
6 months ago
Hello
Package you have purchased is not compatible with SuiteCRM 8.6. So inorder to uninstall & top menu to reappear, you need to redirect to below URL and uninstall the package
/#/administration/UpgradeWizard?view=module
We have released Add Tag plugin for SuiteCRM8. Please find the pricing plan for Suite8 packages
https://store.suitecrm.com/addons/add-tag/pricing
Please let us know if you are facing any issue during installation of new package or having any other concerns.
Thank You, Brainvire Team.
6 months ago
thanks for getting back! we currently had a new SuiteCRM 8.x installed. we would go ahead to cancel the current trial, and use the 8.x addon version you had now.
6 months ago
another question, if we decide to upgrade to yearly plan to one-time plan later, can we pay the difference to upgrade to one-time plan?
6 months ago
Hello
You can purchase as mentioned over the email sent to you
Thank You, Brainvire Team
6 months ago
Hey, we now had new 8.x verison installed for the Add Tag.. but where to set tags? did not see anywhere to set tags for lead records or other records. see screenshot.
https://gyazo.com/3d15b6fce321aeb3e097bc51c3422c20
It is not looking like your user guide screenshots.
Jason
6 months ago
Hello
Did you follow suite8 installation guide in the documentation
https://store.suitecrm.com/docs/add-tag/suite8-installation-guide
Let us know if you need any further help
Thank you, Brainvire Team
6 months ago
Hello Jason
Were you able to do all set up and is the issue resolved now?
Thanku you, Brainvire Team
6 months ago
Hello Jason
Is the issue resolved? Please let us know if you need any further assistance.
Thank You, Brainvire Team
6 months ago
closing the ticket as new ticket has been raised