by Brainvire Infotech Pvt. Ltd

Add Tag is a SuiteCRM add-on that enables users to apply helpful tags on records to better manage large tasks in the CRM. Choose to tag records one by one or by the bulk action feature. Use the report tool to apply a filter and segment records per tag of your choice.

Cancel at any time!
Free Trial

#4998 - license Key validation not working

Closed Bug? created by Haider a year ago

Hi, I have just download the tag module and install it but key validation is not working due to which tags are not reflecting in other modules like accounts, contacts etc

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    a year ago

    Hello

    We are able to validate the license with same key. Not able to reproduce the issue.

    Please follow below steps 1. Provide the license key and validate it from Tag Management License window in Admin Panel 2. Enable the modules from Tag Management Setting window in Admin Panel 3. Create a tag from View Tags window in Admin Panel. Link this tag to your respective record. Screenshot from 2023-08-21 12-43-00.png

    Let me know if you are still facing the issue. We will be happy to help you.

    Thank You

  2. mhaideraziz member avatar

    Haider

    a year ago

    Capture.PNG

    please check the attached screenshot. I have tried multiple time to validate it. after clicking on validate button a loader is showing and disappear nothing happened

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    a year ago

    Hello

    Can you please validate the ownership and permission of all the files and folders. Once its done please do repair and rebuild. Let us know if you find it helpful or else please connect us on Skype.

    Thank you.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    a year ago

    Hello

    Hope you are doing well. Just wanted to check if you got a chance to look into my last comments. Let me know if you need any further assistance,

    Thank You

  5. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    a year ago

    Hello,

    Closing the ticket as we have resolved all the issues related to the Package. Made the package compatible with PHP 8 and fixed the filter issue.

    Thank you

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...