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#5896 - Installation fails with copy() error message

In Progress Installation created by crmspace GmbH 3 days ago

Hi there, we tried to to install this addon on behalf of a customer, but encountered multiple times the same issue during the installation. We've tested the installation with Suite 7.14.7 and 7.15. In total, we have tested with 4 different environments.

In all scenarios, directly after uploading the zip file (SugarChimp-10.2.0-for-SuiteCRM.zip), the installation stops with an error:

Issue with the manifest File Issues manifest.php Invalid usage of a function copy()

chrome_DfkTY7RjBc.png

suitecrm.log does not include any noteworthy messages, so pls advise on how to continue here.

  1. crmspace member avatar

    crmspace GmbH

    3 days ago

    Found a possible solution by adding an exception for the copy method to the config. But the installation file seems to be incompatible with 7.14.7/default config.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 hours ago

    Thanks for reaching out and sharing this experience; happy to help.  I'm taking a closer look and will follow up again shortly!

    Best, Heidi

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