by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on SuiteCRM data so you can market to the right people at the right time. Compatible with all versions of SuiteCRM.

Free 30 day trial
Try it Now

#2859 - Doubt with plugin sugarchimp suitecrm

Closed Feature created by info50 2 years ago

I have other questions regarding this topic. First, do you know if you can link multiple suitecrm lists to a single mailchimp audience?

And regarding the history or tracking, my question was, if when a client opens the mail that is sent to her in a campaign by mailchimp, it can be seen in her suitecrm history, when she has opened the mail?

A greeting.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Happy to answer these. The integration only connects one CRM list to one Mailchimp audience. While you can have multiple lists, each one will sync to only one unique audience.

    In regards to seeing campaign activity, this information can be seen within the connector. More information on adding this can be found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021367691-SuiteCRM-and-Sugar-6-Setting-up-Mailchimp-Activity-Connector

    Within this connector, you can see when an email is sent as well as opens and clicks a subscriber has.

    Please let me know if you have any further questions.

    Best, Heidi

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...