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• Contacts Sync Issue

  Support July 29th, 2019 @ 1:18 pm
  

  Hi, Thank you for your response. And can I ask that what do you mean by credentials? And how I send it to you.

  thank you

  Charles

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• Fail to authenticate

  Support July 9th, 2019 @ 12:13 am
  

  I use http, since it's a test env. I can't just use it directly in production env without a verification test. And I don't use LDAP. No firewall. I don't know how to check DEBUG log. Since the popup warning window persists, I have uninstalled the plugin. Thank you.

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• Fail to authenticate

  Support July 3rd, 2019 @ 4:15 am
  

  There has been a pop-up window waning License check failed for the SuiteCRM add-in. Ask me Retry, Reconfigure or Disable. So I fill in the license number before I click Test. The result is the same, authentication failed.

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• Fail to authenticate

  Support July 3rd, 2019 @ 2:07 am
  

  Yes, I am sure I can access the URL via my browser. After filling in the url, username and password, I clicked the button Test and got a pop-up window with a message Authentication Failed. The version of SuiteCRM I am using is 7.10.10

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• Official SuiteCRM Outlook Plugin

  • 7.10.10

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