Serge Pelletier does not have any add-ons for sale.

• is you them accessible for screen readers

  Support February 1st, 2023 @ 1:34 pm
  

  hello and thank you the question is is your theme accessible for blind people using screen readers like jaws?

  Serge

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• will it work with suitecrm running on IIS and MS-sql server?

  Support February 15th, 2021 @ 7:58 pm
  

  ok I will propose and come back if we want to test and hopefully deploy... thank you Serge

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• Do i need to install something on the asterisk server?

  Support December 2nd, 2019 @ 1:24 pm
  

  I am planning to purchase, studying my options at the moment...

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• accessibility support and Microsoft SQL / IIs support?

  Support April 3rd, 2018 @ 2:07 pm
  

  many of my users are blind; they use screen readers like jaws from freedom scientific http://www.freedomscientific.com/downloads/jaws this software is really powerfull and blind users can work with their computers...

  but your scripts might not be screen readers friendly... this is my concern if my users will still be capable of working with crm...

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• this addon is not compatible with MSSQL even if I asked before purchase

  Support July 11th, 2017 @ 3:36 pm
  

  sorry, on my fist email I did not see "not" compatible...

  please refund...

  @suitecrm it might be a good idea to put mssql compatiblity yes/no in the description...

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• this addon is not compatible with MSSQL even if I asked before purchase

  Support July 11th, 2017 @ 3:33 pm
  

  Please refund

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• can not save asterisk server information

  Support July 10th, 2017 @ 2:13 pm
  

  Hello Any progress on the MSSQL support?

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• upgraded to 3.0.3 -> ldap issue- PLUG IN NO LONGER OPERATIONAL

  Support May 4th, 2017 @ 5:35 pm
  

  wops it is the outlook connector that is broken...

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• can not save asterisk server information

  Support December 1st, 2016 @ 6:46 pm
  

  ... please advise when it will be available so we will purchase at that time...

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• can not save asterisk server information

  Support December 1st, 2016 @ 6:21 pm
  

  Hello I am sorry but this can not work for us, our crm is the portal for many internal application and moving to linux is not a possible scenario.

  We do not mind to wait for the right version.

  So we ask for a full refund and will purchase the windows capable version when available...

  Serge

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• can not save asterisk server information

  Support November 24th, 2016 @ 7:56 pm
  

  Ok I see that there is much more to it than what I expected...

  if I look in custom\modules\EnjayAsteriskConnector\EnjayAsteriskConnectorClass.php

  I see that nothing was written for windows installation... if(strtoupper(substr(PHP_OS,0,3))==="WIN") { **** this is empty! } else { if(!file_exists($startscriptpath)) { $fh = fopen($startscriptpath,"w");

                  $filecontent = "nohup php $servicepath </dev/null &>/dev/null &\n";
                  $filecontent .= "pid=`ps aux | grep &#039;[p]hp $servicepath&#039; | awk &#039;{print$2}&#039;`\n";
                  $filecontent .= "sudo renice -n -20 -p \$pid\n";
                  fwrite
  

  I am very interesting in your module and as I looked at it I beleive it is well written but without provision for Windows server...

  so in all honesty, what is your timeframe on this?

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• can not save asterisk server information

  Support November 24th, 2016 @ 1:37 pm
  

  hello just to make things clear... SuiteCRM host is running on IIS Database server is MSSQL 2012 Asterisk server is running on Linux and we are using the same credential as another application so we are sure about the asterisk side, it is not related

  I am very sorry I do not have the time to test SuiteCRM on Linux and actually it is not to be considered we are using Win server2008 R2 for a reason, we would prefer to use it on Linux but other constraints forces us to run on IIs.

  I can help debug if you provide me the sql script to created the tables... If you are using beans and what I would believe that using proper integration then the database engine should not make a difference (I think, I am no expert). This is why I ask for the table creation script, the table that holds the server info.

  BTW if this may help the users_cstm has been updated properly with those fields ,asteriskdialplan_c NVARCHAR(255) NULL ,asteriskdialprefix_c NVARCHAR(255) NULL ,asteriskextension_c NVARCHAR(255) NULL ,CONSTRAINT users_cstm_pk PRIMARY KEY CLUSTERED (id_c) WITH (FILLFACTOR = 90)

  This last point make me believe it is the table creation scrip that is at fault (if you use a table to keep the host data).

  the config_override.php file is ok with the lines added : $sugar_config['enjay_asterisk_pws_port'] = '5188'; $sugar_config['outfitters_licenses']['suitecrm-asterisk-connector '] = '<------ hidden / removed ----- >'; $sugar_config['enjay_asterisk_sugar_url'] = '<-- hidden -->'; $sugar_config['enjay_asterisk_sugar_path'] = '<-- hidend-->';

  So to help solve this issue which will be mutally good for each of us: - could you explain what is the 5188 port because ; AMI - Asterisk Manager interface uses port 5038 by default...
  I presume this port is for your integration on CRM server side? - please send me asap the table creation script that the admin page would add the asterisk host... I will build the table myself, test on my dev environment and report... I am no MSSQL expert but I know my way around :-)

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• can not save asterisk server information

  Support November 23rd, 2016 @ 2:36 pm
  

  my available time to help solve is us normal business hours 8-17 Canada Eastern time 13-22 hr GMT but I could make myself available if needed. you already have my contact info.

  Please reply we need to get this thing sorted.

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• can not save asterisk server information

  Support November 23rd, 2016 @ 2:33 pm
  

  where is the configuration stored? I want to solve this issue quickly if not I will ask for refund

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• can not save asterisk server information

  Support November 21st, 2016 @ 2:58 pm
  

  Hello should there be another table in the db?

  I see the new fields in the users_cstm table. I do have this in config_override.php $sugar_config['enjay_asterisk_sugar_url'] = 'crm.humanware.com'; $sugar_config['enjay_asterisk_sugar_path'] = 'live'; /CONFIGURATOR/

  But i do not see any place that you could store the asterisk server information…

  Serge Pelletier

  (as sent in my email)

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• accessiblity for screen readers users

  Support October 27th, 2016 @ 7:15 pm
  

  what about if we use a desktop version outlook 2013?

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• problem Cannot Select DB!

  Support August 25th, 2016 @ 3:31 pm
  

  Please refund, this does not work... Thank you. Serge

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• problem Cannot Select DB!

  Support August 23rd, 2016 @ 7:25 pm
  

  to add you to my skype for enterprise, I need the email address of the skype account, nickname is not enough for skype for enterprise...

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• problem Cannot Select DB!

  Support August 22nd, 2016 @ 5:47 pm
  

  Hello This is my dev machine for now, so no access from internet... but... I can provide team viewer session, for you to remote to my machine and test, we are fully licenced with teamviewer and use the tool very often...

  please send a meeting request (eastern Canada time) and we will join in...

  Serge

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