everytime we save the number changes and does not stay staitc

Support June 27th, 2018 @ 11:20 am

my email is ecameron@agilenetworks.com, this is almost impossible to get setup through this chat, would you be able to email me a specific time and day so we can nail this down. thanks

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everytime we save the number changes and does not stay staitc

Support June 25th, 2018 @ 12:36 pm

Can we shoot for 3pm today?

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everytime we save the number changes and does not stay staitc

Support June 20th, 2018 @ 10:55 am

I apologize for the delay what is your time and do you have any other days available

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everytime we save the number changes and does not stay staitc

Support June 15th, 2018 @ 11:25 am

when would you be available to do this

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everytime we save the number changes and does not stay staitc

Support June 14th, 2018 @ 11:22 am

would you be able to give me more direct places to look for this info? the field is mapped correctly, anytime we go to edit the number changes

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 9th, 2018 @ 7:25 pm

*from scratch

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 9th, 2018 @ 7:19 pm

I am the admin I just got it working but i do have one more issue I but the first sequence number in and it randomly choose its own number is there a way to change that with out removing the sequence and starting from sequences

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 9th, 2018 @ 6:08 pm

I have uninstalled and reinstalled this nothing is working anymore ideas

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 9th, 2018 @ 12:32 pm

still having the same issues how do i tell if there is a permission issue to writing the database

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 8th, 2018 @ 5:15 pm

Clearing Vardefs from cache...done Clearing language files from cache...done Clearing Template files from cache...done Clearing JS files from cache...done Clearing Vardefs from cache...done Clearing JS Language files from cache...done Clearing language files from cache...done Clearing SuiteCRM Dashlet files from cache...done Clearing SuiteCRM Feed Cache...done Clearing Smarty templates from cache...done Clearing Theme Cache...done Clearing XML files from cache...done Clearing Unified Search Cache...done Clearing External API Cache File...done Rebuilding Extensions... Rebuilding Include... Rebuilding Language...en_us Rebuilding ActionViewMap... Rebuilding ActionFileMap... Rebuilding ActionReMap... Rebuilding Administration... Rebuilding EntryPointRegistry... Rebuilding Extensions... Rebuilding FileAccessControlMap... Rebuilding Layoutdefs... Rebuilding GlobalLinks... Rebuilding LogicHooks... Rebuilding Menus... Rebuilding Include... Rebuilding ScheduledTasks... Rebuilding UserPage... Rebuilding Utils... Rebuilding Vardefs... Rebuilding JSGroupings... Rebuilding Actions... Rebuilding DC Actions... Rebuilding RelationshipsRebuilding TableDictionary... Updating the admin warning message... Rebuilding Audit Tables... ACLAction not Audit Enabled... ACLRole not Audit Enabled... Relationship not Audit Enabled... Audit table for Leads already exists. skipping... Audit table for Cases already exists. skipping... Audit table for Bugs already exists. skipping... User not Audit Enabled... CampaignLog not Audit Enabled... Project not Audit Enabled... Audit table for ProjectTasks already exists. skipping... Audit table for Campaigns already exists. skipping... ProspectList not Audit Enabled... Prospect not Audit Enabled... EmailMarketing not Audit Enabled... CampaignTracker not Audit Enabled... Release not Audit Enabled... EmailMan not Audit Enabled... Scheduler not Audit Enabled... SchedulersJob not Audit Enabled... Audit table for Contacts already exists. skipping... Audit table for Accounts already exists. skipping... Audit table for Opportunitys already exists. skipping... EmailTemplate not Audit Enabled... Note not Audit Enabled... Call not Audit Enabled... Email not Audit Enabled... Meeting not Audit Enabled... Task not Audit Enabled... User not Audit Enabled... Employee not Audit Enabled... Currency not Audit Enabled... Tracker not Audit Enabled... ImportMap not Audit Enabled... UsersLastImport not Audit Enabled... Administration not Audit Enabled... UpgradeHistory not Audit Enabled... vCal not Audit Enabled... Alert not Audit Enabled... Role not Audit Enabled... Document not Audit Enabled... DocumentRevision not Audit Enabled... FieldsMetaData not Audit Enabled... InboundEmail not Audit Enabled... SavedSearch not Audit Enabled... UserPreference not Audit Enabled... MergeRecord not Audit Enabled... Audit table for EmailAddresss already exists. skipping... EmailText not Audit Enabled... Spots not Audit Enabled... AOBH_BusinessHours not Audit Enabled... SugarFeed not Audit Enabled... EAPM not Audit Enabled... OAuthKey not Audit Enabled... OAuthToken not Audit Enabled... Audit table for AM_ProjectTemplatess already exists. skipping... Audit table for AM_TaskTemplatess already exists. skipping... Favorites not Audit Enabled... Audit table for AOK_Knowledge_Base_Categoriess already exists. skipping... Audit table for AOK_KnowledgeBases already exists. skipping... Reminder not Audit Enabled... Reminder_Invitee not Audit Enabled... Audit table for FP_eventss already exists. skipping... Audit table for FP_Event_Locationss already exists. skipping... Audit table for AOD_IndexEvents already exists. skipping... Audit table for AOD_Indexs already exists. skipping... Audit table for AOP_Case_Eventss already exists. skipping... Audit table for AOP_Case_Updatess already exists. skipping... Audit table for AOR_Reports already exists. skipping... AOR_Field not Audit Enabled... AOR_Chart not Audit Enabled... AOR_Condition not Audit Enabled... AOR_Scheduled_Reports not Audit Enabled... Audit table for AOS_Contractss already exists. skipping... Audit table for AOS_Invoicess already exists. skipping... Audit table for AOS_PDF_Templatess already exists. skipping... Audit table for AOS_Product_Categoriess already exists. skipping... Audit table for AOS_Productss already exists. skipping... Audit table for AOS_Products_Quotess already exists. skipping... Audit table for AOS_Line_Item_Groupss already exists. skipping... Audit table for AOS_Quotess already exists. skipping... AOW_Action not Audit Enabled... Audit table for AOW_WorkFlows already exists. skipping... AOW_Processed not Audit Enabled... AOW_Condition not Audit Enabled... Audit table for jjwg_Mapss already exists. skipping... Audit table for jjwg_Markerss already exists. skipping... Audit table for jjwg_Areass already exists. skipping... Audit table for jjwg_Address_Caches already exists. skipping... Audit table for Calls_Reschedules already exists. skipping... Audit table for SecurityGroups already exists. skipping... Audit table for OutboundEmailAccountss already exists. skipping... TemplateSectionLine not Audit Enabled... OAuth2Tokens not Audit Enabled... OAuth2Clients not Audit Enabled... Audit table for SurveyResponsess already exists. skipping... Audit table for Surveyss already exists. skipping... Audit table for SurveyQuestionResponsess already exists. skipping... Audit table for SurveyQuestionss already exists. skipping... Audit table for SurveyQuestionOptionss already exists. skipping... Audit table for CIRCU_Circuitss already exists. skipping... Audit table for Sequencess already exists. skipping... Done Database tables are synced with vardefs

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 8th, 2018 @ 3:29 pm

here are the errors i am getting

Tue May 8 11:24:13 2018 [8684][1][FATAL] error with select of stored informations for build the DRAW Query Failed: SELECT code_prefix, code_suffix, code_seperator, sequence_add_date, sequence_date_format, zero_padding, next_num, first_num, sequence_ordering FROM sequences WHERE id = '': MySQL error 1146: Table 'suitecrm.sequences' doesn't exist Tue May 8 11:30:59 2018 [8459][ae0bb33e-e38d-229f-c1dc-5ab40c5a0d6c][FATAL] SugarBean::populateDefaultValues $field_defs should be an array Tue May 8 11:43:08 2018 [10821][ae0bb33e-e38d-229f-c1dc-5ab40c5a0d6c][FATAL] Exception handling in /var/www/html/suitecrm/include/MVC/Controller/SugarController.php:402 Tue May 8 11:43:08 2018 [10821][ae0bb33e-e38d-229f-c1dc-5ab40c5a0d6c][FATAL] Exception in Controller: Unauthorized access to administration. Tue May 8 11:43:08 2018 [10821][ae0bb33e-e38d-229f-c1dc-5ab40c5a0d6c][FATAL] backtrace:

0 /var/www/html/suitecrm/modules/Administration/index.php(57): sugar_die('Unauthorized ac...')

1 /var/www/html/suitecrm/include/MVC/View/SugarView.php(840): include_once('/var/www/html/s...')

2 /var/www/html/suitecrm/include/MVC/View/views/view.classic.php(74): SugarView->includeClassicFile('modules/Adminis...')

3 /var/www/html/suitecrm/include/MVC/View/SugarView.php(207): ViewClassic->display()

4 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process()

5 /var/www/html/suitecrm/include/MVC/Controller/SugarController.php(375): SugarController->processView()

6 /var/www/html/suitecrm/include/MVC/SugarApplication.php(109): SugarController->execute()

7 /var/www/html/suitecrm/index.php(52): SugarApplication->execute()

8

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cannot save new sequence says it cannot write to suitecrm.sequences

Support May 8th, 2018 @ 1:30 pm

I have tried to uninstall and reinstall and that does not work either

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